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Wig Specialists since 1979

Consultation & Personalisation

NHS Hospital Referrals

Wigs for cancer patients and hair loss

Frobishers has been a supplier to the NHS for over 25 years, providing wigs for cancer patients and those suffering from hair loss, such as Alopecia. Frobishers work closely with NHS Trusts ensuring that patients get the very best service in a professional and friendly manner.  This takes a variety of forms from holding wig clinics at hospitals, private consultations conducted at our shop, use of our online shop, and in some cases home visits to those who can’t make it to us.

We provide high quality wigs from a wide range of leading labels for both Synthetic wigs and Human Hair wigs.

How do I Use My NHS Prescription

Each NHS Trust has slightly different guidelines on the use of prescriptions. In most cases you are able to use your prescription against a wide range of leading labels. All patients who are referred to us from Ipswich or Colchester Hospitals will be contacted by a member of our team to arrange a consultation booking.

We are currently an approved supplier to:

  • Ipswich Hospital (East Suffolk & North Essex NHS Foundation Trust) –  for patients undergoing treatment at Ipswich Hospital most patients visit our shop here in Ipswich. Patients must have an appointment in advance before being seen at Frobishers.
  • Colchester Hospital (East Suffolk & North Essex NHS Foundation Trust) – for patients undergoing treatment at Colchester Hospital, patients must have an appointment in advance to be seen at Frobishers in Ipswich. If travelling to Ipswich is difficult, patients can be seen at the Cancer Wellbeing Centre or the Collingwood Centre at the hospital. All appointments for this service must be made with Frobishers.
  • West Suffolk Hospital – for patients undergoing treatment at West Suffolk Hospital most patients visit our shop here in Ipswich. Patients must book an appointment in advance by contacting Frobishers.

Claiming VAT Exemption

This applies to our private customers who need wigs and hairpieces for medical needs, ie, alopecia, hair loss, etc. The VAT relief can only be claimed against wigs and hairpieces and NOT against any headwear, accessories or aftercare products.

If you are chronically sick or disabled and the goods provided are for domestic and personal use, then you may be eligible for relief from Value Added Tax (VAT), under Group 14 of the Zero Rated Schedule to the Value Added Tax Act 1983.

In order to apply for VAT exemption, each customer must complete a VAT Exemption Form.  This is a signed personal declaration stating that you are eligible and comply with the specific terms and conditions.

You can complete the VAT exemption form online or copies are available in our Ipswich shop.

Purchasing in our Ipswich shop

If you purchasing at our Ipswich shop, the VAT exemption form is completed at the point of sale and the current value of VAT deducted from the purchase price.

Purchasing online

If you are purchasing online, once you have completed your purchase of your wig you can complete the VAT Exemption Form.

Once we have received your VAT Exemption form we will refund the eligible VAT amount. Please note that we cannot proceed with the order until we have confirmation of the VAT exemption and receipt of the form.

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