Privacy policy

Frobishers wigs Ltd is committed to ensuring that your privacy is protected and that any information given to us is held securely and treated as confidential. We take all reasonable steps to protect your information.

We will never provide or sell your personal details to any 3rd party for marketing or mailing purposes.

What we collect

When you make a purchase with us through our website, we will require certain pieces of information to fulfill our agreement with you and to process your order and obtain payment.

The types of Information required would be; purchasers name, and home address, delivery address, telephone number and e-mail address. Payment details will be processed by the secure PayPal site. We do not view or hold any credit card details.

What we do with the information we gather

The information collected allows us to process your order in an efficient and secure manner. It allows us to communicate with you regarding your order status.

Gathering this information will allow us to understand your needs and provide you with a better service. It can also help us improve our products and services.

We may periodically send promotional e-mails about new products, services or special offers or other information which we think you may find interesting using the e-mail provided.

Security

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Once you agree to make a purchase, you will be connected via a secure connection to the PayPal payment service. All data sent to and from the PayPal site will be encrypted. You will be able to pay either with an existing PayPal account or using a credit or debit card. If you pay with a PayPal account, PayPal will take your payment in the way you have already agreed with them. If you pay by credit or debit card, the PayPal system will take the card details and request the payment from your card supplier. You may be asked for additional information to authenticate the transaction. After the transaction you will be returned to the Frobishers website and we will be informed of successful payment. The standard PayPal and Credit or Debit Card buyers protection will apply to the purchase.

 

How we use cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We will use session cookies to keep track of you whilst you navigate the website and to collect information prior to making a purchase.  Session cookies will be deleted from your computer when you close your browser.

We also use Google Analytics to analyse the usage of the site and to help us ensure that the site is meeting the needs of our users. Google Analytics uses a number of cookies but these do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

We will assume that by using the site you are agreeing to the use of these cookies. You may turn off cookies in your browser.  However, this will mean that you will be unable to log on to the site or use its services.

Details of the individual cookies used on the site may be seen here.

Your consent

By using our website, you consent to the collection and use of this information by Frobishers Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and, how we use it.